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Facilities Management
FM Employee Section

Customer Experience Survey

At BYU–Hawaii Facilities Management, we are committed to providing an excellent customer service experience for everyone. We are happy to respond to your questions about our service and appreciate your comments or suggestions.

We are constantly seeking new ways to improve so please let us know how we can better serve you!

Survey Form
Scale:
5 = Excellent
4 = Good
3 = Average
2 = Poor
1 = Failure

Which service did you request?
How quickly did our customer service representatives respond to your request?
How professional were our customer service representatives in dealing with your request?
How well did the customer service representatives communicate with you during the entire process?
Please rate your overall satisfaction of the service that our customer service representatives provided you: