Fleet Services Rental Policy Skip to main content
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Facilities Management

Fleet Services Rental Policy

Fleet Services Rental Policy

Rental Operations

In addition to the vehicles leased to departments, Fleet Services maintains a pool of vehicles that may be rented at a daily rate. Applicants must have a valid U.S. driver's license and must complete a Defensive Driving course. These vehicles are for business/department use only. Rentals are not for personal use.

Vehicle Reservations

Reservations and any adjustments should be made 24 hours prior to the use of the vehicle. Changes include change of vehicles, change of drivers, duration of the rental, date of reservation, and description of reservation.

Vehicle Cancellations

Please email facilitiesmanagement@byuh.edu to cancel a reservation. Cancellations received 24 hours in advance will receive a full refund. Cancellations received less than 24 hours in advance will be charged the total amount unless the vehicle is rented out to another customer.

Location of Vehicles

The vehicles are parked in the rental parking lot behind the Facilities Management office. Please pull straight into the parking space upon return. Do not back the vehicle in.

Pick Up and Drop Off Keys

Keys can be picked up and dropped off at the Facilities Management office during regular business hours. After hours, please deposit keys into the key slot next to the front door of the Facilities Management office.

Keys will only be released to the driver on the reservation unless the driver has delegated someone else to pick up the key in their stead. Drivers can do this by emailing facilitiesmanagement@byuh.edu, the legal name of the person authorized to pick up the key. They will need to present a valid ID in order to pick up the key.

Drivers are expected to have a valid U.S. driver's license and must have received a Defensive Driving Certification through the Safety office.

Emergencies

If the vehicle breaks down or you need to contact Fleet Services for other reasons, call Facilities Management at (808) 675-3400 during regular business hours. After hours, call Security at (808) 675-3911 and ask them to contact the Fleet Services Supervisor.